Everything behind the booking.

Blackrock WebAdmin is the operational control layer for the travel business — bringing bookings, suppliers, clients, pricing, credit, tasks, finance and reporting into one environment.

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Secondary CTA: Talk to us

The booking is the beginning.

Once a customer confirms, real operational work starts.

Someone needs visibility of the supplier. Someone needs to service changes. Credit needs to be checked. Finance needs the transaction. Managers need reporting. Exceptions need owners.

WebAdmin connects those workflows so teams do not have to operate through disconnected spreadsheets, inboxes and portals.

Bookings

Every booking. One operational view.

Search, filter and manage bookings across connected channels.

Potential capabilities include:

• booking status
• supplier status
• client / traveller
• travel dates
• service type
• payment state
• cancellation information
• booking references
• supplier references
• client references
• servicing history
• audit trail

Suppliers

Manage the supplier layer behind your inventory.

• Supplier setup
• Credentials
• Connection status
• Commercial configuration
• Search controls
• Markup rules
• Mapping settings
• Contract references
• Operational notes

Clients & agents

Keep the commercial and operational context around each customer in one place.

• Company profile
• Branches
• Users
• Roles and permissions
• Credit limits
• Commercial rules
• Booking visibility
• Statements
• Notes

Pricing & markups

Commercial logic where it belongs.

Configure and maintain pricing rules inside the system rather than through manual tables passed between teams.

Rules can be designed around clients, products, suppliers, branches, markets and other business criteria.

Credit

See credit exposure and apply customer rules before a booking becomes a finance problem.

Support can include:

• credit limits
• available balance
• transaction impact
• client type
• cash / credit logic
• finance-system checks where integrated

Tasks & operational queues

Turn exceptions and follow-up work into visible, owned actions.

• Assigned tasks
• Priority
• Due date
• Booking-linked tasks
• Operational queues
• Status tracking
• Team ownership

Reporting

From activity to visibility.

Give operational and management teams direct access to the data behind the business.

Examples:

• booking volumes
• sales
• cancellations
• supplier performance
• client activity
• finance summaries
• user activity
• operational exceptions

Custom reporting can be built around the client's requirements.

Finance built into the workflow.

Bookings can feed directly into statements, invoices, credit and accounting integrations rather than being exported and reconstructed manually.

Explore Blackrock Finance →

Designed for the people using it all day.

Back-office software should not feel like software from another decade.

Blackrock applies the same product-design discipline to operational interfaces as customer-facing products: clear hierarchy, fast workflows, sensible defaults, responsive tables and search that helps users get to the answer quickly.

Permissions and auditability

Control what different teams can see and do, with user roles and audit history designed around operational accountability.

Security-specific statements and certifications should only be added once formally verified.

Your operation has its own logic.

WebAdmin is designed to be configured and extended around the workflows that make your business different.

Talk to Blackrock →